Frequently Asked Questions

Company

• Are Heart & Body Naturals Products Kosher Certified?
• How Do I Become An Affiliate?
• How Do I Create An Account?
• Where are you located?

Customer Support

• How Can I Receive Customer Support?
• When Is Customer Support Available?
• What's The Fastest Way To Receive Customer Support?
• How Do I Submit A Support Ticket?

Your Account

• I have a customer who does not have an email, can I sign him up using my email address?
• Why Can't I Login To My HBN Account On Google?
• I Forgot My Password!
• Can You Resend My Welcome Email?

Orders & Refunds

• Can A Free Account Set Up An Auto-Delivery Order?
• Can I Use Commissions To Pay For My Order?
• Do You Accept PayPal?
• How Are Your Product Prices Listed?
• How do I place an order?
• The 60 Day Return Policy, Is That From My Purchase Date Or Date I Receive The Product?

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Shipping

• Are Customs And/Or Import Tax Fees Included In Shipping?
• Do You Offer Expedited Shipping?
• Do You Ship To Australia & New Zealand?
• Do You Ship To Canada?
• Does HB Naturals deliver CBD oil to Canada?
• Help! My Tracking Hasn't Updated!

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