Frequently Asked Questions

Company

• Are Heart & Body Naturals Products Kosher Certified?
• How Do I Become An Affiliate?
• How Do I Create An Account?
• What Is Your Average Order Size?
• What Is Your Re-Order Rate?
• Where are you located?

Customer Support

• What Are Your 2019 Holiday Hours?
• Where Can I Find HBN On Social Media?
• How Can I Receive Customer Support?
• When Is Customer Support Available?
• What's The Fastest Way To Receive Customer Support?
• How Do I Submit A Support Ticket?

Your Account

• Can I Change To A Different Sponsor?
• Why Isn't My Email Address Displayed On My Site?
• I have a customer who does not have an email, can I sign him up using my email address?
• Why Can't I Login To My HBN Account On Google?
• I Forgot My Password!
• Can You Resend My Welcome Email?

Orders & Refunds

• Can I Use Commissions To Pay For My Order?
• Do Consultants Get Any Discounts On Products?
• Do You Accept PayPal?
• Do You Have A Price List?
• How Are Your Product Prices Listed?
• How do I place an order?

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Shipping

• Are Customs And/Or Import Tax Fees Included In Shipping?
• Do You Offer Expedited Shipping?
• Do You Ship To Australia & New Zealand?
• Do You Ship To Canada?
• Does HB Naturals deliver CBD oil to Canada?
• Help! My Tracking Hasn't Updated!

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