Customer Support is available by telephone at (513) 274-2110 from 8:30 am to 4:30 pm EST Monday through Thursday, and 8:30 am to 1:30 pm EST on Friday.
Live Chat is also available during those times and is monitored for general questions during non-posted times.
You may also contact our Support Desk by emailing firstname.lastname@example.org. This will create a support ticket. Support tickets are monitored and will be answered the next business day in the order in which they were received.
When emailing our Support Desk please include as much information as possible (name, ID#, Order #, Customer ID#, etc.).