Customer Support is available by telephone at (513) 274-2110 from 8:00 am to 4:00 pm EST Monday through Thursday.
Live Chat is also available during those times and is monitored for general questions during non-posted times.
You may also contact our Support Desk by emailing firstname.lastname@example.org. This will create a support ticket. Support tickets are monitored and will be answered the next business day. When emailing our Support Desk please include as much information as possible (name, ID#, Order #, Customer ID#, etc.)